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Social media provide opportunities for members of the community of CSP to share information and knowledge to foster learning, innovation, collaboration, and research. The University recognizes the value and importance of diverse opinions and encourages responsible and respectful social media use that is consistent with its commitment to academic freedom, University values, and University policies.

All data and files, including social media content, on computers owned or operated by the University or transmitted using University computer systems are subject to applicable University policies, including without limitation the University’s anti-discrimination and non-harassment policies. Additionally, this policy may apply to social media activity that relates in any way to the University’s students, staff, faculty, services, or programs, whether content is created while an individual is on or off duty, while using the University’s or personal electronic resources, and whether or not the content is posted anonymously or using a pseudonym. Social media content that is not created or posted using computers owned or operated by the University or transmitted using University computer systems may nonetheless be subject to appropriate action by the University under applicable local, state or federal law, or University policies.

The University is committed to promoting, regulating, and protecting the integrity of its identity and its trademarked names and identifying marks. The University may pursue all available recourse to block, remove, or delete a social media communication that incorrectly creates an appearance of an endorsement by the University or makes an inappropriate or unauthorized use of any intellectual property held by the University.

This policy covers, without limitation: texting, emailing, instant messaging, social networking, blogging, video, photo and content sharing, and other electronic communication. This policy applies to University students, staff, faculty, and contract employees.

Business units wishing to host an individual social media site are responsible to obtain approval from the Marketing department and to partner with them to build the site prior to launch and to maintain the content thereafter.  In addition, cost for software and licensure that is above the standard will be billed to the department hosting the individual site. Any site officially affiliated with Concordia is owned by the university and must have a representative of the Marketing team assigned as an administrator with full editing rights.

Any social media channel outside of those identified by the Marketing Department are required to display the following:  “[Page Name] is not officially affiliated with Concordia University, St. Paul, and does not represent the beliefs, view, or mission of Concordia University.”  Even if its name includes “Concordia University, St. Paul” explicitly or the page’s content implies it, the page does not represent the beliefs, views, or mission or our University.

Just as the law and social media and its parameters for privacy or design change frequently, this policy will regularly evolve. This policy does not and cannot cover every possible social media activity. The University reserves the right to modify this policy at any time, without notice. If you are uncertain how this policy may apply to certain social media activity, contact the Human Resources Department.

Comment Guidelines

CSP encourages thoughtful discussion, debate, and interaction among its community through social media. Nothing in this policy will be interpreted to mean that individuals associated with the University cannot express personal opinions or that staff and faculty of the University are expected to work outside of designated hours.  User comments are not screened prior to being published within any public forum. Because of this, the University would like to remind its community of a few simple guidelines when using social media for University purposes or in a manner that could be seen to represent the views of the University:

  • Be respectful when publishing content. This includes recognizing that students, faculty, staff, and the general public come from different backgrounds, beliefs, and viewpoints.
  • Voicing opinions, complaints, or disagreements with another is accepted, but we ask that you do so in a constructive manner. Obscenities, personal attacks, threatening, harassing, or abusive content, and defamatory comments about any person, group, organization or belief will be deleted from any CSP sites and CSP may pursue other avenues of deleting such content from third-party sites.
  • CSP will not allow for the commercial solicitation or promotion of products and will delete them from any CSP account as necessary.
  • Any comments posted to a CSP social media account do not necessarily reflect the opinions or viewpoints of the University.
  • All comments and postings are subject to the social media platform’s Terms of Use.

Members of the University community must not: release confidential information; offer legal advice or comment on a legal matter unless authorized; endorse companies, products, causes or a political party or candidate on behalf of the University; or use the University logo incorrectly.  For branding guidelines, visit http://info.csp.edu/brand.

This policy does not, in any manner, prohibit staff or faculty from discussing among themselves or others, wages, benefits, and other terms and conditions of  employment or workplace matter of a mutual concern that are protected by the National Labor Relations Act or other applicable law.

Suspected violations of this policy should be reported to the Human Resources office.  Human Resources will coordinate a review and investigation of the possible violation.  In accordance with the Non-Retaliation Policy, the University prohibits retaliation against a member of the University for making a good faith report of a potential University-related legal or policy violation.  Violations of University policy may result in discipline, up to and including termination in accordance with applicable University policies, guidelines and codes.

Last modified: April 12, 2018