All CSP email accounts will require Google 2-Step Verification.  The enforcement of this policy will take place on February 28th, 2017.  This page contains Frequently Asked Questions surrounding the enforcement of 2-step authentication.

  •  What is Google 2-Step Verification?

Google 2-Step Verification is a method to protect access to an e-mail account with a second layer of protection.  This second layer of protection comes in the form of a code which is sent to a cell phone, campus computer, or office phone.

  • Where can I start with the 2-Step Verification?

Google does have a landing page which explains 2-Step Verification.  In addition, there is a link on this landing page that moves a user through the setup process.

  • Why is 2-step verification being enforced?

Over the last few years, there has been an increase in phishing e-mails.  In addition, these e-mails have become more convincing as each day passes.  As stewards of the electronic records on campus, the Concordia Information & Technology Department needs to provide a more secure electronic environment.  2-step verification is one action that will help make our electronic environment more secure.

  • Is Concordia unique in the number of phishing attempts seen recently?

Concordia is not unique in their battle against phishing attempts.  Colleges are seeing a rise in phishing attempts.  One local college has taken the same steps in requiring 2-step verification for e-mail.  Many other local colleges are considering moving to a requirement status.

  • 2-step verification sounds great. How can I turn it on for other services I might be using?

We recommend two sites specifically.  https://www.turnon2fa.com provides a search engine of sites and how to turn on 2-step authentication for those sites.  The other suggested site is the National Cyber Security Alliance and Anti-Phishing Working Groups of the US Department of Homeland Security has resources about cyber-security and 2 step authentication at https://www.lockdownyourlogin.com.

  • What do I do if I don’t have a cell phone or want to use my cell phone for this process?

One can setup 2-step verification utilizing an office phone number or a home phone.

  • I heard that a program exists that helps with authenticating my account every 30 days. Where can I find that application.

You can find it in either the Google Play Store or the Apple Store.  In addition, there is a Windows Google Authenticator Program found at  https://winauth.com/.  A web browser plugin exists for Firefox at https://marketplace.firefox.com/app/gauth.  Google Chrome also has a web browser plugin at https://chrome.google.com/webstore/detail/gauth-authenticator/ilgcnhelpchnceeipipijaljkblbcobl?hl=en.  It should be noted that the Google Authenticator Application only works on specific devices.  This Google Help page indicates what requirements are needed to install the Google Authenticator on your device.

  • What if I setup 2-step verification wit my cell phone and I lose or change my number?

Google provides a wonderful FAQ of their own regarding scenario based situations for 2-step verification.  You can visit this FAQ resource at https://support.google.com/accounts/answer/185834?hl=en&ref_topic=7189195.  In addition, the Concordia Information and Technology Department with a front-end Help Desk support will be available to help when one of these scenarios takes place.