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I.T. Help Desk
Help Desk
Office: 651-641-8866
E-mail: helpdesk@csp.edu

Contact Concordia University
275 Syndicate Street North
St. Paul, MN 55104-5494
Local: 651-641-8278
Toll-Free: 1-800-333-4705

Technology Committee Appeals Process

The following document lists and determines all processes to appeal a technology fee. Technology fees include but are not limited to: damage to the university leased laptop; damage to university leased equipment; late fees assessed due to a late return of laptop; fees assessed due to loss or theft of the university leased laptop.
  • The Information & Technology Department releases and notifies the Business Office of all fines, fees, and charges. The Business Office sends a bill for the charges to the student.

  • The student must submit a written request for appeal if the charges are believed to be disputable.

  • The request for appeals must state the reasons fees or fines were assessed and why the fine should be re-evaluated.

  • The Technology Committee will meet to discuss requests for appeals. A representative from the Information & Technology department will discuss the charges with the Technology Committee. Upon hearing both sides of the case and viewing the damaged laptop or equipment if damages are being appealed, the Technology Committee will decide the verdict in one of three ways:
    1. to over rule the fine; in which case Concordia University will pay the fee billed to the student where damage or loss to the laptop is present and waive the fee billed to the student for a late return of the laptop; upon which the members of the committee would sign a document stating that all parties are in agreement therefore discharging the student from payment of said fine
    2. to agree to the fines/charges allocated to the appealing student, upon which the members of the Technology Committee and the appealing student (if present at appeal meeting) would sign a document stating that all parties are in agreement therefore inferring his/her payment on said fine.
    3. to agree that the student is responsible for a portion of the fine/charge, determined by the Technology Committee in which case Concordia University would pay the remaining balance of the fee billed to the student for damage or loss of laptop, upon which the members of the committee and the appealing student (if present at the appeal meeting) would sign a document stating that all parties are in agreement therefore inferring his/her payment on said fine.
Upon the Technology Committee's final say, no further appeals of said charges/fines will be made. Upon submitting this form the student agrees to accept all decisions made by Technology Committee.


I have read and agree to the appeals process described above.

Name


L Number


CSP E-mail


I would prefer to be contacted at


Written request for appeal.
(Please explain why the fees or fines were assessed and why you feel they should be re-evaluated.)