Emergencies During Regular Office Hours

Call 911 or proceed directly to the emergency room of the closest local hospital if any of the following are of concern: 
   

• A student has attempted suicide and needs immediate medical and psychiatric care 
• A student has consumed alcohol or drugs to the point of difficulty with breathing, seizure, unconsciousness, or other clear signs of personal danger
• A student has a serious mental health crisis where emotions, thought processes, and/or behaviors are out of control and causing an acute inability to function 
• A student makes a clear threat of harm or attempts to harm another person
  

If other student emergencies arise during regular office hours (Mondays-Fridays from 8:00 a.m. - 4:30 p.m.), or if you are unclear about which actions to take, please contact Counseling Services at 651-641-8252 and request a crisis appointment for a student or an emergency consultation regarding a student. If a counselor is not available at that time, you may leave a message on voicemail and the counselor will respond as soon as possible. If you cannot wait for a return call, contact one of the local crisis centers to consult about how to proceed (Crisis Connection at 612-379-6363 or Ramsey County Crisis Intervention at 651-266-7900) or seek on-campus assistance from Concordia Security at 651-641-8777, Health Services at 651-641-8235, or Campus Ministry at 651-641-8765.

Please be aware that Counseling Services is not open during evenings, weekends, holidays, summer breaks (from mid-June through mid-August), and at other times that the university may be closed.

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Emergencies When Office Is Closed

Call 911 or proceed directly to the emergency room of the closest local hospital if any of the following are of concern:

• A student has attempted suicide and needs immediate medical and psychiatric care
• A student has consumed alcohol or drugs to the point of difficulty with breathing, seizure, unconsciousness, or other clear signs of personal danger
• A student has a serious mental health crisis where emotions, thought processes, and/or behaviors are out of control and causing an acute inability to function
• A student makes a clear threat of harm or attempts to harm another person

If other issues are present, or if you are uncertain how to proceed, contact one of more of the following crisis resources, as appropriate, to seek assistance or to consult about what to do:

Concordia Campus Security (if the emergency occurs on campus)
651-641-8777
The Crisis Connection (24-hour hotline, free)
612-379-6363
Ramsey County Crisis Intervention (24-hour hotline, free)
651-266-7900
Domestic Violence Crisis Line (24-hour hotline, free, connects to local services)
1-866-223-1111
Domestic Abuse Project
612-874-7063
Sexual Offense Services (24-hour crisis line, free)
651-643-3006
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Local Hospitals Offering Emergency Care

Regions Hospital
640 Jackson Street Saint Paul
Mental Health Emergency: 651-254-9200
General Number: 651-221-3456

Saint Joseph's Hospital
69 West Exchange Street
Saint Paul
General Number: 651-232-3000

Hennepin County Medical Center (HCMC)
701 Park Avenue
Minneapolis, MN Mental Health Emergency: 612-347-3161
General Number: 612-347-2121

Fairview University Medical Center
2450 Riverside Avenue Minneapolis
Mental Health Emergency: 612-672-6600
Emergency Room: 612-273-6402
General Number: 612-672-6000

Abbott-Northwestern Hospital
800 East 28th Street
Minneapolis
Mental Health Emergency: 612-863-8633
Emergency Room: 612-863-4233
General Number: 612-863-4000

The numbers listed in the sections above are provided for your information. They are accurate at the time of posting and are periodically updated. Concordia Counseling Services is not responsible for inaccuracies and does not specifically endorse or recommend any resource.

National Crisis Numbers

These numbers are for free crisis resources for various concerns. These numbers are meant to be a resource for students who are seeking help outside of the Twin Cities metro area.

• Child Abuse Hotline
  1-800-422-4453
• National Domestic Violence Hotline
  1-800-799-7233
  1-800-787-3224 - TDD
• National Suicide Prevention Lifeline
  1-800-273-TALK(8255)- Main number; also has tele-interpreters available for non-English speaking callers
  1-888-628-9454 - Dedicated Spanish-speaking crisis line
  1-800-799-7889 - TTY 
• National Youth Crisis Hotline (for those 17 years old and younger)
  1-800-488-4663
• Rape, Abuse and Incest National Network (RAINN) Hotline
  1-800-656-HOPE(4673) 
  

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Decision Tree about Who to Contact in Case of Emergency

This link provides a decision tree about who to contact in emergencies that occur on campus. It assists you in deciding the level of concern to apply to the situation and offers specific office telephone numbers to the appropriate people on campus
          Whom to Contact in an Emergency

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Finding an Off-Campus Counselor

Occasionally, students will prefer to seek counseling services from an off-campus provider.  Options for locating a counselor in your area include (but are not limited to) the following options:

• Medical insurance - If you have medical insurance that covers counseling, you can contact the insurance company for a list of providers in your area who are in your network.  Typically, there will be a member services, behavioral health services, or mental health services telephone number on the back of your insurance wallet card to contact for this information.
• National Find a Psychologist online search, www.findapsychologist.org  - The National Register of Health Services Providers in Psychology has a national databank of providers who can be searched for by location, name, expertise, language, and so forth.  The register also provides information about provider credentials.
• Minnesota Psychological Association Online Public Psychologist Finder, http://mnpsych.org/displaycommon.cfm?an=1&subarticlenbr=63 - The Minnesota Psychological Association provides listings of licensed psychologists in Minnesota who are in good standing with the organization.  Search for providers by area, name, services provided, specialization areas, and so forth.
• American Psychological Association Find a Psychologist search - http://locator.apahelpcenter.org/ or 1-800-964-2000.  The American Psychological Association allows you to search online or by phone from a national databank of providers based exclusively on provider location.  The organization does not verify credentials.
• Contact Counseling Services at 651-641-8252 for additional ideas for locating an off-campus provider. 

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